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Thank you for your input. I have been thinking about this for a few days now, and you are right. I need to give them the benefit of the doubt. We just get so frustrated when we spend thousands of dollars on these sites and every time we get our deliveries its a crap shoot if the product is legit or not. I did send them an email immediately and showed them the pics before I commented here. They have not responded yet.

In response to your comment about the serial numbers; yes I attempted to input them, but the Gensci site requires a 12 number serial and my package has only 8 numbers. The serial number is not listed on the sticker like the Gensci site shows it. Mine was stamped on the back of the box. Gensci also uses thread embedded stickers as part of their anti counterfeiting. My sticker had no threads.

I will give IronDaddy  a few more days to respond before I stir things up on their review page. Thank you for showing me another perspective.