Review Detail

So I will be the first to ask about this two people screaming bad reviews in past week and no reply from source this is a long standing source I find it hard to believe they have an issue  I would love to see a reply or a mod step in also for the people writing reviews to use other channels first  if these people have a legitamite issue to see it resolved i don't put much thought in these members or this type of review  I ordered and have not got my gear in a week???????????? :)