Review Detail

For clarification, we did reship this customer's order but apparently it got seized again. It was a total of three packages. We followed the rules. And the customer did not.

On the rare occasion a package is seized, the customer sends us the customs seizure notice and we deal with it from there. This customer however failed to produce the seizure notice and demanded we send it out regardless. There was one seizure notice produced that did not match the dates of the package we sent out either. This leads us to believe that the notice they sent us was one of another package they had seized, but not from us. Then also threatened to post this "bad review". Due to the circumstances with the seizure notice that was never produced and the one seizure notice that did not match the dates, we decided to not reship again. We must all be weary of reverse scammers.

If anyone has any questions, please contact us. We have been active for over 5 years for a reason, we take care of all our customers.